TERMS AND CONDITIONS
1 Modifications & Amendments. All requests for modifications/amendments/date changes must be made in writing and directed to the Tourbangkok.org customer care team by email. If you request a modification/amendment/date change Tourbangkok.org will attempt to honour your request at no charge; however a modification/amendment/date change may attract an additional fee. Date-change requests and amendments are subject to availability Tourbangkok.org cannot guarantee the success of any date-change request.
Tourbangkok.org will endeavour to pick you up at the time and date detailed on your voucher and itinerary. Please check that all details on the voucher are correct. It is the customers responsibility to ensure, tour dates and times are stated correctly and to their requirements, so please check the voucher carefully once issued.
2 Cancellation. At the time of booking you will be asked to pay either the full amount or 30% deposit. Refunds will be made in the form of a refund to your credit card:
Cancellation 10+ days prior to tour departure – you will lose 10% of the total amount Cancellation within 10 days prior to tour departure – we will keep the 30% deposit.
3 Pricing. Prices listed on Tourbangkok.org web sites are per person, unless otherwise specified. All prices are listed in Thai Baht.
We can send you a quotation also in any other currency.
4. Timing. Tourbangkok.org will endeavour to complete your stated itinerary in the allotted time, however in rare circumstances (usually due to heavy traffic, traffic hold ups or the pace of the group) It is possible that the stated itinerary can not be completed. In such circumstances no refund or part refund will be mandatory. Travel Hub will endeavour to complete your written itinerary but we can not guarantee that we include any requests for further attractions which are not stated on the written itinerary.
All stated return times are approximate and represent the average time a tour will return to your hotel. Actual return times can be earlier or later than the times stated depending on factors such as hotel location, traffic conditions, pace of the tour, additional options taken etc. On occasions the tour can return significantly later than the time stated on the itinerary (please bare this in mind if planning activities after the tour)
5. Payments. In order to confirm your booking request you must pay us at least a 30% deposit of the total amount. The payment can be performed with credit card (Paypal) or with bank transfer to our head Company bank account in Dubai.